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Privacy policy

1. Introduction

RICHWORKS s. r. o. ("RICHWORKS", "we", "us", or "our") values the privacy of our users and is committed to protecting their personal data. This Privacy Policy outlines the data collection, processing, and protection practices we adhere to when you visit or interact with our website. It also explains your rights and choices under the General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Company Information

Legal name: RICHWORKS s. r. o.
Address: Tajovského 8 974 01 Banská Bystrica

3. Personal Data Collection and Purpose

We collect the following personal data from users who complete the "Instant quote" form on our website:

  • Name
  • Email address

This personal data is collected solely for the purpose of communicating with you regarding your expressed interest in our services and providing you with a personalized quote.

4. Data Processing, Storage, and Retention

We process and store your personal data on secure Webflow servers and within our Gmail accounts. Your data is not used for marketing purposes or shared with third parties for such purposes. Access to your personal data is restricted to a limited number of authorized personnel within our company, who are required to use two-factor authentication to ensure data security.

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal, regulatory, or contractual requirements.

5. Data Subject Rights and Choices

As a data subject under the GDPR, you have several rights concerning your personal data, including:

  • Right to access: You can request access to the personal data we hold about you.
  • Right to rectification: You can ask us to correct any inaccuracies in your personal data.
  • Right to erasure: You can request the deletion of your personal data, subject to certain legal exceptions.
  • Right to restrict processing: You can ask us to restrict the processing of your personal data under specific conditions.
  • Right to data portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.
  • Right to object: You can object to the processing of your personal data under certain circumstances.

To exercise any of these rights, please contact us at We will respond to your request within one month, as required by GDPR.

6. Data Processing Agreement and International Data Transfers

We have entered into a Data Processing Agreement (DPA) with Webflow, which is available for review here: The DPA is a legally binding document that governs the processing of personal data under GDPR. It establishes the rights and obligations of both parties concerning data protection, security measures, subprocessors, and data subject rights.

Webflow may transfer personal data to countries outside the European Economic Area (EEA), such as the United States. In such cases, Webflow relies on appropriate safeguards, including Standard Contractual Clauses, to ensure compliance with GDPR and protect the transferred data.

7. Cookies and Tracking Technologies

We use cookies and other tracking technologies on our website to analyze traffic, improve user experience, and deliver targeted advertising through Facebook, Instagram, and Google PPC campaigns. By clicking "Allow" on our website, you consent to the use of these cookies and tracking technologies.

A cookie is a small text file that is stored on your computer or device when you visit a website. Cookies are used to remember your preferences, enhance your user experience, and provide personalized content and advertisements.

The cookies we use on our website can be categorized as follows:

  • Essential cookies: These cookies are necessary for the proper functioning of our website and cannot be switched off. They are usually set in response to actions you take on the site, such as filling out forms or setting your privacy preferences.
  • Analytics cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us understand how visitors interact with our website and identify areas for improvement.
  • Advertising cookies: These cookies are used to deliver relevant advertisements to you on our website and other platforms. They may be set by us or by third-party providers, such as Facebook and Instagram, and are used to create a profile of your interests and show you personalized ads.

You can manage your cookie preferences through your browser settings. Most browsers allow you to block cookies, delete existing cookies, or receive a warning before a cookie is stored. However, please note that if you choose to disable or block certain cookies, some features of our website may not function properly.

8. Analytics and Advertising Tools

We use various analytics and advertising tools on our website to analyze user behavior, improve website performance, and deliver targeted advertising. These tools include:

8.1 Hotjar

We use Hotjar to analyze user behavior on our website by recording heatmaps, click maps, and scroll maps. This information helps us identify areas for improvement and optimize the user experience on our site. Hotjar's privacy policy can be found here:

8.2 Google Analytics

We utilize Google Analytics to gather insights about user interactions on our website. This tool helps us better understand our website's performance and identify areas for improvement. You can learn more about Google Analytics' privacy practices here:

8.3 Google Tag Manager

We use Google Tag Manager to manage website tags and track user interactions with our website. This tool streamlines tag management and helps us analyze website performance more efficiently. Google Tag Manager's privacy information can be found here:

8.4 Google Ads

We use Google Ads to run targeted advertising campaigns and deliver personalized content and advertisements. This tool allows us to reach users who may be interested in our services and improve the effectiveness of our marketing efforts. Google Ads' privacy policy is available here:

9. Updates to the Privacy Policy

We reserve the right to update this Privacy Policy from time to time in response to changes in applicable laws, regulatory requirements, or our data processing practices. When we make changes, we will update the "Last updated" date at the beginning of this document. We encourage you to review our Privacy Policy periodically to stay informed about how we process your personal data. The latest version of our Privacy Policy is always available on our website at

10. Contact Information

If you have any questions, concerns, or requests related to this Privacy Policy or the processing of your personal data, please contact our Data Protection Officer:

Richard Schemoda (Managing Director)

We are committed to addressing any concerns you may have and will respond to your inquiry within a reasonable timeframe.